Bank Account Data - Overview

Account Information API Documentation


This document explains how to integrate with Bank Account Data API to connect to your users’ bank accounts and access account information from bank PSD2 APIs. Bank Account Data API is a set of endpoints that allows you to integrate our Account Information solution with your system. All responses will be shown in JSON format. All endpoints require the Authorization token.

Before you start, please make sure you have acquired a user secret from GoCardless's Bank Account Data portal

To jump-start your integration, head straight to the Quickstart Guide.

Available data

Account Information solution can access up to 24 months of transaction history as well as up to 90 days of continuous access to account information.

Our Account Information solution provides access to the following data:

  • Account: account holder name, a list of account holder’s accounts (account number, IBAN)

  • Transactions: date, merchant or counterparty (partner) name, description (info field), amount

  • Balances: current and available


Our Account Information solution is available in all European Economic Area countries that are subject to PSD2 regulation. In all these countries GoCardless (GoCardless SAS (in EEA) or GoCardless Ltd. (in the UK)) operates as an authorized AISP. You can browse our coverage by country here or see the full list of banks and their details.


To use Account Information, you are required to sign up to GoCardless's Bank Account Data portal and acquire user secrets.

User secrets are used to create access tokens which in turn are used for client authentication and API request authorization. The access token is provided through the HTTP authorization header.

Rate Limits

Banks may impose rate limits, down to 4 API calls per day for every account. Each endpoint (details, balances, transactions) has it own rate limit. If you exceed the rate limit, you will get an error.

Customer Journey

The diagram below depicts an example of the customer journey for our clients' end users.

Process Description

(1) You assign a unique reference number to each of your end users, which is later used to identify the respective end user. With the unique identifier assigned, the end user then sees the first view, which is developed and hosted by you.

The end user is shown which financial institution they can link with the service. The list of available financial institutions is retrieved from the Bank Account Data API and depends on financial institutions GoCardless supports within any given country.

(2) After the end user selects a financial institution, they are taken to the second view, which contains a consent text. This view is hosted by GoCardless. When the end user has accepted consent, they are directed to the next view. 

(3) The financial institution provides an interface for the end user to link their account data. This view is developed and hosted by the financial institution, therefore, neither you nor GoCardless can influence the look and feel of this view*. The financial institution view depends on each financial institution.

After successful authentication, their access token is securely stored on the GoCardless side. The access token enables GoCardless to fetch bank account data from the respective financial institution.

(4) As the final step, the end user is redirected to URL specified by you. If necessary, you can ask the end user to link another financial institution or conclude the process. 

If the authentication wasn't successful where either the end user decided not to proceed, or the user did provide a wrong user name and/or password, the end user is redirected back to the initial application view, developed and hosted by you. The error message is attached as a query parameter in this case.

Once the end user has successfully concluded the process, you can access the raw data via the Bank Account Data API.

* Certain financial institutions do not provide their views for user authentication; they rely on GoCardless to provide means of collecting the end-user credentials. GoCardless does not store nor process the end-user credentials!


When signing up to GoCardless's Bank Account Data portal you will be required to provide details on your company or about yourself in case you intend to use our service for private purposes. The name of your company will be shown to end users while connecting their accounts. When signing up your account you will have "Non-verified" status and end users will see an informative message (see image).

Account verification is available in our paid plans. If you'd like to go live and remove the informative banner, you may request an upgrade to the Pay as You Go plan, or contact sales. Our team will contact you to confirm your details and once complete your account will be upgraded and the banner removed. The requests are processed within 2 business days.

While the verification is not available for the free plan, you can still use the product, with our Free plan. In such case the end users will see the message below when connecting their accounts.

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